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Spyglaz is a business intelligence platform for customer retention.

We use machine learning algorithms to identify which customers you’re likely to lose before you actually lose them. Our proprietary algorithms analyze your historical customer data and identify macro trends that have historically led to customer loss.

With your input, we customize our algorithms to reflect the dynamics of your business and factors that influence customer churn within your specific context. That way, you can be confident that the output we supply is accurate and actionable.

Once insights are delivered, your sales and customer success teams can pinpoint at-risk customers and quickly prioritize follow-up – and your marketing teams can focus on re-engaging specific customer segments with targeted promotions and nurture campaigns.

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On Average

65%

Of A Company’s Business
Comes From Existing
Customers

Identify Which Customers You Are

Most Likely To Lose

  • Probability of Churn:

    72%

  • Sales Value:

    $98,725

  • Number of Purchases:

    1,100

  • Probability of Churn:

    84%

  • Sales Value:

    $62,951

  • Number of Purchases:

    782

  • Probability of Churn:

    17%

  • Sales Value:

    $50,235

  • Number of Purchases:

    481

  • Probability of Churn:

    91%

  • Sales Value:

    $118,240

  • Number of Purchases:

    1,542

  • Probability of Churn:

    67%

  • Sales Value:

    $25,972

  • Number of Purchases:

    352

With Spyglaz:

  • You get a view of your entire customer base from the most loyal to those who are on the verge of leaving.
  • Customers are rank ordered based on lifetime sales, so you can focus on high-value customers first.
  • All customers are assigned a churn probability score to further inform your follow-up actions.
  •  Insights are delivered in a simple format that works with your CRM, email and other marketing tools.
  •  You receive compelling visualizations that bring your customer story to life and are easily pasted into PowerPoint for internal presentations.

Spyglaz brings the focus back to your most valuable assets, your customers – and we deliver key insights to help you retain and grow your customer base.   

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Easy Onboarding

Fast setup. Simple Saas
+ service model.

Manage Churn

Predictions on customer loss before it happens.

Fast Results

The information you need to take action in minutes.

Secure Platform

High level encryption to keep your data secure.

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