Hartford Based Insurance Carrier Nassau Re Begins Pilot with Spyglaz, a Silicon Valley Company Delivering ML-Powered Customer Retention Solutions

SAN MATEO, August 23, 2019 – Spyglaz, a Silicon Valley based software company announced that they are partnering with life insurance and annuities provider Nassau Re to support the carrier’s customer retention efforts. The pilot will focus on first year life insurance policy holders, using machine learning to predict future policy lapse and to identify the key influencers on customer engagement and disengagement.

Spyglaz Founder & CEO Neeraja Rasmussen commented, “This is a fantastic opportunity for us to prove the value we can deliver as a customer success platform built for the insurance industry. We’re delighted to be working with a company of Nassau Re’s stature and lineage”.

Paul Tyler, Chief Marketing Officer at Nassau Re said “We really believe in the value that Spyglaz can bring to our ongoing efforts to deliver a great product experience that delights our customers – and we are happy to support bright, energetic entrepreneurs like Neeraja”.

Spyglaz uses machine learning to predict which customers a business will lose before they actually lose them, along with influencers and key retention levers. We give agents, sales managers and customer support teams targeted opportunities to proactively retain customers and grow revenue. Our industry focus is Insurance, Asset Management and SaaS/Software sectors.

Spyglaz Contact: talk@spyglaz.com

 

2019-09-06T02:17:54+00:00
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